How to Recover Your MSKMychart Account

At Memorial Sloan Kettering Cancer Center, our doctors, nurses, and specialists work together to give the best possible care. To support our patients and caregivers during this process, we offer access to a patient portal, MSKMychart.

This secure, web-based platform allows patients to manage their healthcare information conveniently from anywhere. The MSKmychart patient portal allows patients to access their medical records, communicate with their healthcare providers, schedule appointments, and manage other health-related tasks.

How to Retrieve Your MSKmychart Username/Password

However, if you forgot your MyMSK patient portal account username and or password, you can retrieve it by following the steps below and entering your email address to receive an email to reset your password.

Did you forget your password? To reset your password, go to the MyMSK Patient Portal login page, and click Forgot password.

On the Forgot Password page, type your Username, Date of Birth, and email address then click Submit. You will receive an email with a link to reset the password.

Did you forget your username? To recover your username, go to the MyMSK Patient Portal login page and click Forgot username?

On Forgot username, type your verified account email address, and click Submit. You will receive an email with instructions on how to set up a new username.

How to Access MSKMychart Patient Portal

To access your account, open your preferred web browser on your computer or mobile device and follow the below steps:

  1. Access the Login Page: Visit the MSKMychart login page.
  2. Enter Login Details: Input your email address and password in the respective fields.
  3. Sign Out for Security: Always remember to sign out to protect your health information, especially if you’re using a public or shared computer.